What we collect, where it comes from, why we use it, who sees it, and how to see, correct or delete what we hold about you.
The short version. We collect what you send us, contact details businesses publish themselves, and our own notes. We use them to reply to you, to run our services, and to offer websites to businesses that might want one. We never sell or swap anyone's details. To stop hearing from us, or to see or delete what we hold, email james@fusionmarketing.co.nz.
Fusion Marketing is a New Zealand web design and digital marketing business based in Dunedin, run by James Findlay. In this policy "we", "us" and "our" mean Fusion Marketing.
James is our privacy officer under the Privacy Act 2020. You can reach him at james@fusionmarketing.co.nz or on 021 187 2454.
Our website host keeps basic technical records of visits, such as your IP address, browser and the pages you asked for, so we can keep the site secure and running. We don't use analytics or advertising trackers on this website. Our newsletter sign-up form is provided by Brevo and may use a cookie the form needs to work.
We look for New Zealand businesses that could use a better website, and we use contact details they have published for their business:
We also keep our own notes, such as when we called, what was said, and whether you asked us to send details, book a meeting or stop contacting you.
Every marketing email or text we send says who it's from and how to opt out. Reply "STOP" to a text or "unsubscribe" to an email, tell us on a call, or email james@fusionmarketing.co.nz. We act on it straight away, and always within five working days. We keep a short record (your business's listing reference and the email address or number you asked us to stop using) so you're never contacted again.
We never sell, rent or swap anyone's details. We use a few service providers to run our business, and they handle information for us, not for themselves:
Some of these providers store information in other countries, such as Australia and the United States. We choose established providers with strong security. We may also share information where the law requires it.
We use our own internal tool, Lead Finder, to manage the businesses we contact. It connects only to our own Google account, to create meetings with Google Meet links in our Google Calendar and send calendar invites when someone agrees to a meeting. It uses only the meeting details we enter, such as the time, the business name, who we're meeting and their email address. This information isn't used for advertising, isn't sold, and isn't shared with anyone except to send the invite.
Lead Finder's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Our records are kept on an encrypted, password-protected computer and with the service providers above. Only James has access. Passwords and access keys are kept private and never shared.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email james@fusionmarketing.co.nz and we'll reply within 20 working days, usually much sooner. There's no charge.
If you're not happy with how we've handled your information, please tell us first so we can put it right. You can also complain to the Office of the Privacy Commissioner on 0800 803 909.
If we change how we handle personal information, we'll update this page and the date at the top.